Frequently Asked Questions

How Does WFP Cleaning Work?

The “water fed pole” system uses long, lightweight telescopic poles to reach your windows, so we no longer need to use ladders for most jobs. Specialist soft brushes at the end of the pole brush the windows and loosen dirt and dust, and a constant flow of purified and deionised water flowing through the brush washes the dirt away.

Because the water is 100% pure and there are no detergents or chemicals used, the glass dried naturally to a streak free finish – and because there’s no sticky detergent residue left behind the windows often stay clean for longer!

What Areas Do You Cover?

We offer services in towns and villages throughout Shropshire, Cheshire and North Wales. Please don’t hesitate to get in touch!

How Much Does It Cost?

We have services starting at just £15 per clean for regular customers!

We can often give a rough price over the phone – but  because every house is different we need to see the property to give a fixed price. We are happy to call to your home next time we’re in the area and give you a quotation – free of charge and no obligation!

Can You Reach My Second Floor Windows?

Yes!

Using our high reach pure-water cleaning system we can reach up to 60′ high without ladders or cherry pickers!

Are You Insured?

Yes!

We carry full public liability insurance for our peace of mind as well as yours. We’re happy to supply a copy of our documents on request.

Will You Walk On My Roof?

Many of our clients are concerned about damage to roof tiles – usually after a bad experience with a previous window cleaner.

Rest assured that we can clean 99.9% of windows from the ground – our pole cleaning system can reach over porches, flat roofs and conservatories to clean the windows above them, and our feet remain firmly on the ground.

Does Pure Water Cleaning Leave Spots Or Streaks?

Not if it’s done right!

Pure water cleaning takes some training an a lot of practice to achieve consistently good results, and unfortunately some people think that the system doesn’t work after bad experiences with “splash and dash” cleaners.

All our staff are properly trained and have the experience needed to make sure they produce perfect results every time. In the unlikely event that there is a problem, just call us within 48 hours and we’ll re-clean the affected areas free of charge.

Do You Work In The Rain?

Unfortunately our bills have to be paid even when the weather is bad, so occasionally we have to work in light rain.

Because our cleaning system is chemical free, rain water does not affect the finish – but we offer the same guarantee in the rain that we do any other day. If you’re not 100% happy just let us know within 48 hours and we’ll re-clean the affected windows free of charge.

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If you can’t find the information you need above, call CCC Window Cleaners on 01978 269277 or 07870 537069 or E-mail Us from our contact page with your query and our friendly team will look after you.